Shipping policy

Shipping Policy



US Shipping

We're making this easy for you: FREE Standard Shipping on orders $99+ and, as always, Returns are FREE.

STANDARD 3 to 5 business days $8 FREE shipping orders $99+
EXPRESS 3 business days $15
PRIORITY Within 2 business days $25

Please note: Some deliveries may be impacted by weather.

Shipping Arrival

ESTIMATED ARRIVAL DATES ARE SHOWN AT CHECKOUT:

Shipping times above based on orders placed by 12PM EST. You will be able to see your exact arrival dates at checkout. Shipping days exclude weekends and holidays.

PLEASE NOTE:

To get you your gear as fast as possible, we may ship your order in multiple packages that arrive on different days.

Q&A

Q: What Shipping Providers Do You Offer?

FedEx, UPS, USPS, DHL and OnTrac.

If Federal Express or United Parcel Services are the carriers for your delivery, they both at times utilize the United States Postal Service to complete the final delivery depending on your location.

Q: Where Do You Ship From?

We mostly ship from rituo brands hometown of Fishers, Indiana. Under certain circumstances, we also may ship from South Bend, Indiana to ensure you get your gear on time.

Q: Do You Offer Saturday Deliveries?

Unfortunately we do not offer Saturday deliveries at this time, but we are continually working to provide our customers with the best service possible.

Q: I Have Not Received My Order, How Can I Track It?

rituo brands will send you a shipment confirmation with tracking information for your reference. Please check your spam folder and make sure rituobrands.com is an accepted email address. Lost your original email confirmation? Visit the Track My Order page to additional information. 

Q: Can I Ship To An APO, FPO, DPO Address?

Yes, you can ship to an APO, FPO, or DPO address with delivery from the US Postal Service using FedEx SmartPost. Please allow 4 to 6 weeks for delivery. 

Q: Can I Ship Internationally?

Shipping To Canada?

Yes, rituo brands ships to Canada. 

Have a Canadian billing address and want to ship to the US?

Just check the Canada Billing box during checkout on our US site.

Shipping To Other International Destinations

Yes, rituo brands is a global company and we continue to expand our online store around the world.

All shipping, duty fees, and VAT charges, as well as shipping timeframes will be reflected during checkout.